Come find Your Tomorrow at GBST! We’re a leader in providing technology to the growing financial services industry. With an international profile, and a well established range of products for key market sectors, we are investing heavily in the future of our organisation, our technology and, most importantly, our teams. At GBST you will be part of a team that provides the tools our clients use to manage their customers' money and build their tomorrow.
Job Description
The Role
Key responsibilities include:
Working within the UK production support team provide support to GBST clients in issue resolution.
Providing support to clients with the version upgrades and assist them with the any support they need in UAT cycle.
Defect analysis and creation of development tickets with detailed investigation notes and solution for the development team to fix the issue.
Working in a cohesive manner with other Technical Analysts, Business Analysts and Service Desk Analysts in resolving the client issues/queries.
Providing support to clients in out of hours support hours as required.
Desired Skills and Experience
To be successful you will need:
Essential
A background in software engineering, with a good level of understanding of the software development lifecycle (SDLC), including Design, Implementation, Testing, Deployment and Support phases.
Knowledge of Application servers such as Jboss/WebSphere.
Technical experience with designing systems utilising OOAD, SOA, Java, J2EE, Spring, React.js, Node JS, Hibernate, SOAP/REST web services using XML/JSON, Spring security, SpringBoot and AMQP/RabbitMQ.
Experience in writing SQL query reports and creation of data correction scripts including writing stored procedures using SQL Server.
Experience working in production support environment supporting clients.
An understanding of common AWS services (e.g., EC2, RDS, S3, SQS, Lambda, AWS MQ)
Familiar with containerization technologies like Docker and Kubernetes.
Desirable
Understanding of the cloud infrastructure and its’ relationship with developing secure and scalable applications (with a strong preference for AWS).
Basic Knowledge of DevOps automation using CI/CD pipelines and Helm charts, including Infrastructure as Code (IAC) using Terraform.
Familiarity with monitoring and logging tools like Prometheus, Grafana, or AWS CloudWatch.
Experience in debugging/troubleshooting applications programs and identifying potential issues by scanning through application logs.
An understanding of agile development methodologies and the practices/tools used in agile
GBST&U benefits include:
GBST U-Day - an extra day of leave per year
Private Health Insurance including Dental and Optical Cover
Non-contributory Pension Scheme
Salary Sacrifice –Car Scheme, Cycle to Work Scheme and Additional Pension
Flexible working arrangements
Employee Assistance Program (EAP)
LinkedIn Learning
Successful candidates will be joining a diverse team in a global company with a friendly, committed and client focused team.
If this sounds like the right opportunity, we want to hear from you!
(Please note due to a high volume of applications received, we are only able to contact applicants progressing to the next stage. No agencies please)
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